惠利客户服务信息管理系统 2008.2 简体中文免费版

《客服管理系统》用于商业公司、单位的客户材料管理，主要管理、收集分析工程有：用户材料管理、用户产品发行管理、客服和要求管理、邮件发送管理、产品发行记录收集分析报表、用户产品发行记录收集分析报表。软件操作简便、便利、好用,数据、数据报表材料可导进excel(办公软件表格处理)中，具有电子邮件组+放功能，使用本程序，能节约劳动时间、提高工作效率.客服系统关注售前、售中和售后,以增强用户称心度,生成更加多的用户推荐与2次购入,擢升公司牌子.在完善的用户消息管理基础上,主动向客户提供服务(用户卡怀、问题预警).



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